Replication Asia>
FAQ
We’ll Carefully Manage Your Project From Start To
Finish
Q. What is the quality of the DVD Copies?
A. The copies will be exact replicas of your original
disc. Our state-of-the-art system scans each copy
against an original and automatically rejects discs
with errors or flaws. Your disks will be 99.9999%
perfect.
Q. Does the price include labels or printing
on the Disc?
A. Custom printing is included on every DVD and CD.
You can choose from a photo or any other graphic.
Clients can supply there own artwork and we'll offset
print it, directly onto the disc.
Q. How long will it take for you to produce
our DVDs?
This depends on the size of your order. A straightforward
DVD Replication or CD
Replication order for 20 000 to 50 000 DVDs will
normally be turned around in 5-8 days from the date
approval of artwork, the master and payment has been
received. Please ask your Account Manager to confirm
delivery for larger orders (from 50 000 to 5 000 000
plus).
NB: Packaging of items may take longer.
We will advise a timescale estimate for each particular
job, at the time of quote. If you have a definite
deadline for a job, please let us know in advance,
so we can meet it.
Q.Do you 'Region Code' the discs?
The Region Code is set during the authoring of the
DVD – we cannot change the region coding of
your master. If the author set the DVD Region Code
to ‘0’, it will play in all regions.
Q. What forms of payment do you accept?
Our usual terms of business is payment with order.
We only accept credit/debit cards from government
agencies, and additional charges wil be passed on.
We accept TT, Bank Deposit, postal orders, Pay Pal
(in some cirmstances), cash or other bank transfers.
If your order is over $USD 15 000 we can consider
Letter of Credit Terms . Regular clients can apply
for an account.
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