Replication Asia> FAQ

We’ll Carefully Manage Your Project From Start To Finish

Q. What is the quality of the DVD Copies?

A. The copies will be exact replicas of your original disc. Our state-of-the-art system scans each copy against an original and automatically rejects discs with errors or flaws. Your disks will be 99.9999% perfect.

Q. Does the price include labels or printing on the Disc?

A. Custom printing is included on every DVD and CD. You can choose from a photo or any other graphic. Clients can supply there own artwork and we'll offset print it, directly onto the disc.

Q. How long will it take for you to produce our DVDs?

This depends on the size of your order. A straightforward DVD Replication or CD Replication order for 20 000 to 50 000 DVDs will normally be turned around in 5-8 days from the date approval of artwork, the master and payment has been received. Please ask your Account Manager to confirm delivery for larger orders (from 50 000 to 5 000 000 plus).
NB: Packaging of items may take longer.

We will advise a timescale estimate for each particular job, at the time of quote. If you have a definite deadline for a job, please let us know in advance, so we can meet it.

Q.Do you 'Region Code' the discs?

The Region Code is set during the authoring of the DVD – we cannot change the region coding of your master. If the author set the DVD Region Code to ‘0’, it will play in all regions.

Q. What forms of payment do you accept?

Our usual terms of business is payment with order. We only accept credit/debit cards from government agencies, and additional charges wil be passed on. We accept TT, Bank Deposit, postal orders, Pay Pal (in some cirmstances), cash or other bank transfers. If your order is over $USD 15 000 we can consider Letter of Credit Terms . Regular clients can apply for an account.